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Can I collect my sample if I am taking medication or supplements?


Some medications, such as antibiotics, can influence your results while others won’t. So it’s always best to check with us first if you are on any medication by contacting [email protected]. Or you can use our ‘contact us’ form on this page.

We will advise you on whether to take the test or if it’s best to wait until you’ve completed your course of medication.


You can still take the test if you are taking supplements. Your result may help you ascertain if you need to increase or reduce your dosage. We recommend you collect your blood sample while following your usual routine. 

If you would like to know what your ‘natural’ level would be without taking supplements then we recommend that a period of 6 weeks elapses from your last supplement to taking the test.

If are taking supplements when taking the test, we ask that you provide this information on your profile.

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Learning how to improve your health has never been simpler.

Choose a health check

Order your home blood test online and we’ll deliver it straight to your letterbox.

Collect your sample

Our finger prick blood test kit has everything you need. Just collect your sample, and return it to our accredited lab, using the Tracked-24 envelope supplied.

Fast, accurate results

Your blood test results will be reviewed by our healthcare team and uploaded to your dashboard within 24-48hrs. Along with simple explanations and expert advice on how to make improvements.

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Service Status

Kit Dispatch

Kits ordered before 2pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 2pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.

Postal Service

The Royal Mail is running normally, we recommend posting into a priority post box.
Click here for updates on the Royal Mail service.

Lab Analysis

Our labs are operating as normal, providing results within 2 working days.

Doctor/nurse reviews

Our doctors and nurses are currently working remotely, continuing to review results.

Home phlebotomy appointments

Our home phlebotomy service is running but there may be a delay in some parts of the UK.

Customer service

Our customer service team are currently working from home, available to answer any questions via email.

Results dashboard

You can continue to access your results as normal either through your browser or via our iOS or Android app.


If you are an employer and would like to order multiple tests for your employees, please complete the form below.