your discount will be applied at checkout
your 10% discount will be applied at checkout
BLACK FRIDAY
Don't miss out

I have a subscription, how often will I receive my kit?

With some of our health checks, such as Baseline and Baseline Plus, you are given the option to set up a regular subscription at the time of purchase to enable you to monitor your health and the improvements you have made.

When you add the subscription product to your basket you can select whether you’d like the kit to be dispatched to you every 3, 4, 6, or 12 months.  We recommend every 4-6 months in order to track improvements over time and establish your normal levels.

Your results dashboard provides a count down for when your next kit will be delivered.

You can amend the frequency of your subscription by visiting your results dashboard and clicking the ‘Manage Subscription’ button next to the product you’ve ordered.  You can also cancel your order from here.

 

Was this helpful?

Contact the
support Team

GET SEt...GO

Learning how to improve your health has never been simpler.

Choose a health check

Order your home blood test online and we’ll deliver it straight to your letterbox.

Collect your sample

Our finger prick blood test kit has everything you need. Just collect your sample, and return it to our accredited lab, using the Tracked-24 envelope supplied.

Fast, accurate results

Your blood test results will be reviewed by our healthcare team and uploaded to your dashboard within 24-48hrs. Along with simple explanations and expert advice on how to make improvements.

Knowledge through Science

Read our latest articles on everything health.  

Service Status

Kit Dispatch

Kits ordered before 2pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 2pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.

Postal Service

The Royal Mail is running normally, we recommend posting into a priority post box.
Click here for updates on the Royal Mail service.

Lab Analysis

Our labs are operating as normal, providing results within 2 working days.

Doctor/nurse reviews

Our doctors and nurses are currently working remotely, continuing to review results.

Home phlebotomy appointments

Our home phlebotomy service is running but there may be a delay in some parts of the UK.

Customer service

Our customer service team are currently working from home, available to answer any questions via email.

Results dashboard

You can continue to access your results as normal either through your browser or via our iOS or Android app.

CORPORATE ENQUIRY

If you are an employer and would like to order multiple tests for your employees, please complete the form below.