Kits ordered before 2pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 2pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.
The Royal Mail is running normally, we recommend posting into a priority post box.Click here for updates on the Royal Mail service.
Our labs are operating as normal, providing results within 2 working days.
Our doctors and nurses are currently working remotely, continuing to review results.
Our home phlebotomy service is running but there may be a delay in some parts of the UK.
Our customer service team are currently working from home, available to answer any questions via email.
You can continue to access your results as normal either through your browser or via our iOS or Android app.