All main services are operating. Click here for more information.
We test over 70 essential biomarkers which have an effect on your health, wellbeing and performance. You can look at each of the biomarkers here and find out what it is and the effects this can have when it’s out of a normal range.
Kits ordered before 2pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 2pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.
There may be some delays in parts of the UK while the Royal Mail catches up with their Christmas backlog. Click here for updates on the Royal Mail service.
Our labs are operating as normal.
Our doctors and nurses are currently working remotely and continue to review results.
Our home phlebotomy service is running but please be aware, if you or anyone in your household have experienced symptoms of COVID-19 within the last 14 days, due to the current government guidelines, we are unable to arrange an appointment at this time. Due to a high demand for nurses, along with current covid restrictions around the UK, there may be a delay in providing an appointment.
Our customer service team are currently working from home, available to answer any questions via email.
You can continue to access your results as normal either through your browser or via our iOS or Android app.