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Why are my results different to results from my GP?

Some biomarkers are sensitive and can fluctuate depending on the time taken or if any food has been consumed. The results we provide you with are accurate at the time you took the sample.

Our lab holds UKAS Accreditation and adheres to the same strict procedures as you would expect in an NHS laboratory. We have recently carried out data research with the University of the West of England comparing thousands of venous blood samples (blood samples taken from the vein) to thousands of finger prick blood samples. The findings from this research found there to be little difference between a result produced by a venous sample to that produced by a finger prick sample. However, if the blood samples are taken at different times, using different labs and different blood samples it is very unlikely that any two sets of results will be identical.

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Learning how to improve your health has never been simpler.

Choose a health check

Order your home blood test online and we’ll deliver it straight to your letterbox.

Collect your sample

Our finger prick blood test kit has everything you need. Just collect your sample, and return it to our accredited lab, using the Tracked-24 envelope supplied.

Fast, accurate results

Your blood test results will be reviewed by our healthcare team and uploaded to your dashboard within 24-48hrs. Along with simple explanations and expert advice on how to make improvements.

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Service Status

Kit Dispatch

Kits ordered before 2pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 2pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.

Postal Service

The Royal Mail is running normally, we recommend posting into a priority post box.
Click here for updates on the Royal Mail service.

Lab Analysis

Our labs are operating as normal, providing results within 2 working days.

Doctor/nurse reviews

Our doctors and nurses are currently working remotely, continuing to review results.

Home phlebotomy appointments

Our home phlebotomy service is running but there may be a delay in some parts of the UK.

Customer service

Our customer service team are currently working from home, available to answer any questions via email.

Results dashboard

You can continue to access your results as normal either through your browser or via our iOS or Android app.

CORPORATE ENQUIRY

If you are an employer and would like to order multiple tests for your employees, please complete the form below.