This policy covers all data that is shared by a visitor with us whether directly via www.forthwithlife.co.uk or via email. This policy is occasionally updated by us so we suggest you review it from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.
Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is Christopher Baines and can be contacted via email at firstname.lastname@example.org.
1. Information we collect
In operating our Website we may collect and process the following data about you:
1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.2 Information that you provide by filling in forms on our Website, such as when you register to receive information, order a test , request a newsletter or contact us via the ‘contact us’ page.
1.3 Information relating to results of any tests that you purchase from us.
1.4 Information provided to us when you communicate with us for any reason.
3. Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. Please do not place an order if you do not consent to our using your sensitive personal data or sharing for any / all of the following purposes:
3.1 To meet our contractual commitments to you by sharing your personal data (which may be "sensitive personal data") including your name and contact details
with third parties. These third parties include pathology laboratories, healthcare practitioners, test kit despatch handlers as well as companies who deliver phlebotomy services on our behalf.
3.2 From time to time, to provide you with information relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
3.3 To share/discuss your results with a suitably qualified healthcare practitioner if your results are outside of the normal range.
3.4 To share your anonymised results with other third parties.
3.5 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
3.6 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
3.7 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
4. Storing your personal data
4.1 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
4.2 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
5. Disclosing your information
5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.
5.2 We may also disclose your personal information to third parties:
5.2.1 Where we sell any or all of our business and/or our assets to a third party.
5.2.2 Where we are legally required to disclose your information.
5.2.3 To assist fraud protection and minimise credit risk.
6. Third party links
You might find links to other websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
7. Access to information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
8. Contacting us
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at email@example.com.
If you would prefer to write to us then our contact address is Westpoint,78 Queens Road, Clifton, Bristol BS8 1QU.