An exciting opportunity for a Social Media Executive to join one of the UK’s top health-tech companies. The Social Media Executive will report into the Head of Growth and will be responsible for social media, content, email and podcasts.
An exciting opportunity for a Customer Service Advisor to join one of the UK’s top health-tech companies. As a Customer Services Advisor your day to day role will be supporting customers with their queries through our online ticketing system.
Kits ordered before 1pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 1pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.
There may be some delays in parts of the UK occurring, we recommend posting into a priority post box. Click here for updates on the Royal Mail service. Click here for updates on the Royal Mail service.
Our labs are operating as normal.
Our doctors and nurses are currently working remotely and continue to review results.
Our home phlebotomy service is running but please be aware, if you or anyone in your household have experienced symptoms of COVID-19 within the last 14 days, due to the current government guidelines, we are unable to arrange an appointment at this time. Due to a high demand for nurses, along with current covid restrictions around the UK, there may be a delay in providing an appointment.
Our customer service team are currently working from home, available to answer any questions via email.
You can continue to access your results as normal either through your browser or via our iOS or Android app.