This is no problem, if you contact our support team using the form provided, we will ask a few security questions to confirm who you are and update this for you.
Our finger prick blood test kits include everything you need to take your sample and send it back to our lab. Including lancets, test tubes, sterilising wipes, plasters, lab request form and a pre-paid envelope for you to return your sample to our lab.
Our phlebotomy test kits include everything required by the nurse to take your blood sample using a syringe. If you have ordered the COVID-19 antibody test, the nurse will arrive with the tube and syringe to collect your sample, you will receive the lab request form, plastic case, and returns envelope.
To arrange a phlebotomy draw yourself, you will need to contact your GP or local health clinic and book an appointment. We will post a phlebotomy kit directly to you when your place your order which will contain everything the health professional will need to do the blood draw.